PRODUCT SUPPORT PROGRAM FOR REPLACING PRIMARY AND SECONDARY ENGINE FILTER ELEMENTS ON CERTAIN MD6250 ROTARY BLASTHOLE DRILLS Caterpillar


`
PRODUCT SUPPORT PROGRAM FOR REPLACING PRIMARY AND SECONDARY ENGINE FILTER ELEMENTS ON CERTAIN MD6250 ROTARY BLASTHOLE DRILLS [UEBE1490]
AIR INLET AND EXHAUST SYSTEM
AIR CLEANER GP
PRODUCT SUPPORT PROGRAM FOR REPLACING PRIMARY AND SECONDARY ENGINE FILTER ELEMENTS ON CERTAIN MD6250 ROTARY BLASTHOLE DRILLS
UEBE1490-00

18Nov2020


V21D
V262

 
Containment -
After Failure Only

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING PRIMARY AND SECONDARY ENGINE FILTER ELEMENTS ON CERTAIN MD6250 ROTARY BLASTHOLE DRILLS

1054 1051
PS61443
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS61443" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Nov2021

PROBLEM

The Engine Air Cleaner Groups can restrict at low service hours after replacement on certain MD6250 Rotary Blasthole Drills. If the Engine Air Cleaner Groups restricts, it can create High Restriction Codes to become active, requiring the Engine Air
Cleaner Groups to be replaced.

AFFECTED PRODUCT

Model Identification Number
MD6250  DN700110, 140, 142-143

PARTS NEEDED

Qty

Part Number Description
2 4969841 ELEMENT-PRIMARY
2 4969842 ELEMENT-SEC
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

In the event of High Restriction Event Codes ONLY, replace the Primary element and/or Secondary element.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-100 hrs,
0-1 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
101-200 hrs,
2-2 mo 
33.0%
0.0%
0.0%
0.0%
50.0%
100.0%
 NOTE: This is a 2.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

This program does not support PM service interval filter group
changes.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE ENGINE BLOCK FOR COOLANT LEAKS ON CERTAIN 415, 416, 420, 428, 430, 432, 434, AND 444 BACKHOE LOADERS, 910, 914, AND 920 COMPACT WHEEL LOADERS, D1, D2, AND D3 TRACK-TYPE TRACTORS, 313, 315, AND 317 EXCAVA
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE 5117975 FUEL PUMP ON CERTAIN C9.3 REMAN 20R4509, 20R5307, 20R6190, AND 20R6192 LONG BLOCKS, 20R7002, AND 20R7003 REMAN ENGINES IN DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM INSPECTING AND POSSIBLY REWORKING CERTAIN 20R6551 C15 REMAN ENGINES IN DEALER PART STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 9U-7763 PULLER STUDS FROM DEALER TOOL INVENTORY AND CUSTOMER TOOL INVENTORY, AND DEALER AND CUSTOMER SERVICE FACILITIES
PRODUCT SUPPORT PROGRAM FOR REPLACING PRODUCT LINK PL121, PL321, PL542 SATELITE RADIOS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR TESTING AND ADJUSTING THE LOAD CHECK VALVES ON CERTAIN 924K, 930K, 938K, 926M, 930M, AND 938M SMALL WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LINKAGE PIN RETAINERS ON CERTAIN 966M AND 980M MEDIUM WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 132-5125 WATER ELBOW ON CERTAIN D9R TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE LIFT CYLINDER DUE TO LOOSE ROD/PISTON LOCKNUT ON CERTAIN D10T2 TRACK-TYPE TRACTORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING, LABELING, AND REWORKING THE 580-8500-00 HARNESS THAT IS PART OF 580-8498-00 SERVICE AND MAINTENANCE (SAM) HARNESS TOOLING GROUP IN DEALER TOOL INVENTORY
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN 938K AND 938M SMALL WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC LIFT CYLINDER ON CERTAIN 910K, 914K, 920K, 910M, 914M, AND 918M COMPACT WHEEL LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR APPLYING THE PROPER TIGHTENING TO THE MOUNTING BOLTS FOR THE HYSTAT MOTORS ON CERTAIN 926M, 930M, AND 938M SMALL WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND INSTALLING THE 4N8150 SPRING AND 3929208 PLUNGER IN THE ENGINE OIL FILTER BASE 4734860 ON CERTAIN AD30 UNDERGROUND ARTICULATED TRUCKS
Installation Of 3Y6693 Regulator Used With 3Y6880 Conversion Kit{1400}
611 and 615C Series II Wheel Tractor-Scrapers Steering System Steering Control Valve
611 Wheel Tractor-Scraper Hydraulic System Piston Pump (Axle Suspension)
615C Series II Wheel Tractor-Scraper Hydraulic System Elevator Frame
615C Series II Wheel Tractor-Scraper Hydraulic System Elevator Speed Reducer
834B and 836 Landfill Compactor Safety Signs and Labels
515 Wheel Skidder and 525 Wheel Skidder General Hazard Information
834B and 836 Landfill Compactor Model View Illustrations
834B and 836 Landfill Compactor Product Identification Number, Serial Number and EU's CE Plate Locations
834B and 836 Landfill Compactor Electronic Monitoring System (EMS)