
18Nov2020 |
V262
Containment - After Failure Only (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING PRIMARY AND SECONDARY ENGINE FILTER ELEMENTS ON CERTAIN MD6250 ROTARY BLASTHOLE DRILLS |
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1054 1051 | PS61443 |
NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
NOTE: | This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS61443" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
TERMINATION DATE |
30Nov2021 |
PROBLEM
The Engine Air Cleaner Groups can restrict at low service hours after replacement on certain MD6250 Rotary Blasthole Drills. If the Engine Air Cleaner Groups restricts, it can create High Restriction Codes to become active, requiring the Engine Air Cleaner Groups to be replaced. |
AFFECTED PRODUCT
Model | Identification Number |
MD6250 | DN700110, 140, 142-143 |
PARTS NEEDED
Qty |
Part Number | Description |
2 | 4969841 | ELEMENT-PRIMARY |
2 | 4969842 | ELEMENT-SEC |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
In the event of High Restriction Event Codes ONLY, replace the Primary element and/or Secondary element. |
SERVICE CLAIM ALLOWANCES
0-1 mo |
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2-2 mo |
NOTE: This is a 2.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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This program does not support PM service interval filter group changes. |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |