PRODUCT SUPPORT PROGRAM FOR REPLACING HOSE ASSEMBLIES ON CERTAIN D5 AND D6 TRACK-TYPE TRACTORS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING HOSE ASSEMBLIES ON CERTAIN D5 AND D6 TRACK-TYPE TRACTORS [UEBE1312]
HYDRAULIC SYSTEM
LINES GP-CYLINDER
PRODUCT SUPPORT PROGRAM FOR REPLACING HOSE ASSEMBLIES ON CERTAIN D5 AND D6 TRACK-TYPE TRACTORS
UEBE1312-00

04Nov2020


U-639
D-603
O-594

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING HOSE ASSEMBLIES ON CERTAIN D5 AND D6 TRACK-TYPE TRACTORS

5057 5101 5104 5352 5356
PS46906
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46906" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Nov2022

PROBLEM

Certain XT-3ES hose assemblies can bulge or burst due to a manufacturing process defect on certain D5 and D6 Track-Type Tractors. If an existing hose assembly fails, replace it with a new hose assembly. Refer to Image1.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
D5  HL900319-00325
D5 LGP  RG900378-00387, 389-402
*******Group  2*******
D6  RA900308-00313
D6 LGP AG900320

HR900426-00436
D6 XE LGP  LRG00317-00323

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 5219012 HOSE AS (IF REQUIRED)
1 5323471 HOSE AS (IF REQUIRED)
1 5323472 HOSE AS (IF REQUIRED)
1 5323473 HOSE AS (IF REQUIRED)
1 5323474 HOSE AS (IF REQUIRED)
1 5376034 HOSE AS (IF REQUIRED)
1 5376035 HOSE AS (IF REQUIRED)
1 5566623 HOSE AS (IF REQUIRED)
1 5714816 HOSE AS (IF REQUIRED)
1 5714826 HOSE AS (IF REQUIRED)
1 5714832 HOSE AS (IF REQUIRED)
1 5718375 HOSE AS (IF REQUIRED)
1 5718376 HOSE AS (IF REQUIRED)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 5012119 HOSE AS (IF REQUIRED)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

Inspect the existing hose assemblies for specified date codes tags.

- If any of one of the hose assemblies has the date code tag 2020-01-27U or 2020-01-30U per Image2, replace the hose assembly with a new one.

- If any of the hose assemblies is missing the date code tag, confirm progressive mark is 10 10 2019 230077 342 or higher, up to and including 10 10 2019 230077 667 per Image3, and replace with same hose assembly part number.

Note: Document in SIMSi each hose assembly part number that was replaced. Attach a picture of the date code tag or the progressive mark and the parts per warranty guidelines for future SIB.
Image1
Image2
Image3

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 8.0-hour job for Group 1
Note: 8.0 hours is allowed for complete machine rework. 8.0 hours is for all hoses replacement regardless how many there is, because the dealer will need to complete significant disassembly of the machine for 1 hose or more.

Note: Document in SIMSi which hose assemblies were effectively replaced.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 2
Note: 2.0 hours is allowed for only one hose replacement.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


Group Number 1  
 
The dealer should only be replacing the hoses that were inspected and were found to have the specified date codes.

There a possibility that not all hose assemblies will need to be replaced.


D5 Bulldozer Arrangement per Image1.1.1.

(2) 521-9012 Hose Assembly
Image1.1.1
 
D5 Bulldozer Arrangement per Image1.2.1.

(3) 532-3472 Hose Assembly
(4) 532-3473 Hose Assembly
(5) 532-3471 Hose Assembly
(6) 537-6035 Hose Assembly
(7) 537-6034 Hose Assembly
(8) 532-3474 Hose Assembly
Image1.2.1
 
D5 Hydraulic Arrangement per Image1.3.1.

(9) 571-8375 Hose Assembly
(10) 556-6623 Hose Assembly
(11) 571-4832 Hose Assembly
(12) 571-8376 Hose Assembly
(13) 571-4816 Hose Assembly
(14) 571-4826 Hose Assembly
Image1.3.1
 
 
Group Number 2  
 
D6 Fan Line per Image2.1.1.

(1) 501-2119 Hose Assembly
Image2.1.1
 
 

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