| 04Nov2020 |
| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING HOSE ASSEMBLIES ON CERTAIN D5 AND D6 TRACK-TYPE TRACTORS |
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| 5057 5101 5104 5352 5356 | PS46906 |
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46906" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
TERMINATION DATE |
| 30Nov2022 |
PROBLEM
| Certain XT-3ES hose assemblies can bulge or burst due to a manufacturing process defect on certain D5 and D6 Track-Type Tractors. If an existing hose assembly fails, replace it with a new hose assembly. Refer to Image1. |
AFFECTED PRODUCT
| Model | Identification Number |
| *******Group 1******* | |
| D5 | HL900319-00325 |
| D5 LGP | RG900378-00387, 389-402 |
| *******Group 2******* | |
| D6 | RA900308-00313 |
| D6 LGP | AG900320 HR900426-00436 |
| D6 XE LGP | LRG00317-00323 |
PARTS NEEDED
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 5219012 | HOSE AS (IF REQUIRED) |
| 1 | 5323471 | HOSE AS (IF REQUIRED) |
| 1 | 5323472 | HOSE AS (IF REQUIRED) |
| 1 | 5323473 | HOSE AS (IF REQUIRED) |
| 1 | 5323474 | HOSE AS (IF REQUIRED) |
| 1 | 5376034 | HOSE AS (IF REQUIRED) |
| 1 | 5376035 | HOSE AS (IF REQUIRED) |
| 1 | 5566623 | HOSE AS (IF REQUIRED) |
| 1 | 5714816 | HOSE AS (IF REQUIRED) |
| 1 | 5714826 | HOSE AS (IF REQUIRED) |
| 1 | 5714832 | HOSE AS (IF REQUIRED) |
| 1 | 5718375 | HOSE AS (IF REQUIRED) |
| 1 | 5718376 | HOSE AS (IF REQUIRED) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 5012119 | HOSE AS (IF REQUIRED) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
| Refer to the attached Rework Procedure. Inspect the existing hose assemblies for specified date codes tags. - If any of one of the hose assemblies has the date code tag 2020-01-27U or 2020-01-30U per Image2, replace the hose assembly with a new one. - If any of the hose assemblies is missing the date code tag, confirm progressive mark is 10 10 2019 230077 342 or higher, up to and including 10 10 2019 230077 667 per Image3, and replace with same hose assembly part number. Note: Document in SIMSi each hose assembly part number that was replaced. Attach a picture of the date code tag or the progressive mark and the parts per warranty guidelines for future SIB. |
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| Image1 |
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| Image2 |
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| Image3 |
