PRODUCT SUPPORT PROGRAM FOR REPLACING THE SHORT BLOCK ON CERTAIN D11T TRACK-TYPE TRACTORS THAT HAVE BEEN REPAIRED OR REPLACED WITH A REMAN C32 SHORT BLOCK (20R0195, 20R2866, 20R6928), LONG BLOCK (20R6342), OR ENGINE (10R8902, 20R2506, 20R2507)
[UEBE1273]
BASIC ENGINE
CYLINDER BLOCK GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SHORT BLOCK ON CERTAIN D11T TRACK-TYPE TRACTORS THAT HAVE BEEN REPAIRED OR REPLACED WITH A REMAN C32 SHORT BLOCK (20R0195, 20R2866, 20R6928), LONG BLOCK (20R6342), OR ENGINE (10R8902, 20R2506, 20R2507)
UEBE1273-01
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| 05Oct2020 |
| (Revised 20Nov2020) |
U-583
A-480
D-551
O-540
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE SHORT BLOCK ON CERTAIN D11T TRACK-TYPE TRACTORS THAT HAVE BEEN REPAIRED OR REPLACED WITH A REMAN C32 SHORT BLOCK (20R0195, 20R2866, 20R6928), LONG BLOCK (20R6342), OR ENGINE (10R8902, 20R2506, 20R2507) |
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| 1200 | PS54447 |
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54447" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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| NOTE: | This Revised Service Letter replaces the 05Oct2020 Service Letter. A change has been made to the Action Required. |
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TERMINATION DATE |
| 31Oct2021 |
PROBLEM
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| Certain Reman C32 short blocks, long blocks or engines can develop an early hour leak at the lower liner seals. This can lead to coolant mixing with engine oil. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| D11T | GEB00161-01021, 75001-75004, 75006-75007, 75009-75014, 75016-75018, 75021, 75023, 77001, 78001 |
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| *******Group 2******* | |
| D11T | AMA00140-00920, 77001-77004 |
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| *******Group 3******* | |
| D11T | JEL00153-00554, 75001, 75003 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 2 | 1R1808 | FILTER-LUBE |
| 4 | 8C3089 | SEAL-O-RING |
| 2 | 8M4433 | SEAL-O-RING |
| 1 | 8M4988 | SEAL-O RING |
| 1 | 9H6832 | SEAL-O RING |
| 1 | 9L2662 | GASKET |
| 1 | 20R0195 | BLOCK GP-SHORT |
| 24 | 1061792 | STUD-TAPERLOCK |
| 6 | 2247506 | SEAL-ISOLATION |
| 12 | 2481394 | KIT-GASKET-SFI |
| 1 | 4324250 | KIT-GASKET (RS) |
| 1 | 4337509 | KIT-GASKET (CL) |
| 1 | 4337510 | GASKET KT-OCL |
| 1 | 4337511 | GASKET KT-FS |
| 2 | 4430736 | GASKET KT-SCH |
| 1 | 4761065 | KIT-GASKET (ACL) |
| 1 | 5086019 | KIT-GASKET (ACL) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 2 | 1R1808 | FILTER-LUBE |
| 1 | 3P1155 | SEAL-O-RING |
| 1 | 9H6832 | SEAL-O RING |
| 1 | 9L2662 | GASKET |
| 1 | 20R6928 | BLOCK GP-SHORT |
| 24 | 1061792 | STUD-TAPERLOCK |
| 1 | 1425868 | SEAL-CSHFT(REAR) |
| 2 | 1654854 | SEAL-O-RING |
| 6 | 2247506 | SEAL-ISOLATION |
| 12 | 2481394 | KIT-GASKET-SFI |
| 1 | 4324250 | KIT-GASKET (RS) |
| 1 | 5156821 | KIT-GASKET (FS) |
| 1 | 5157919 | KIT-GASKET (OCL) |
| 2 | 5161728 | GASKET KT-SCH |
| 1 | 5173656 | KIT-GASKET (CL) |
| 1 | 5389622 | KIT-GASKET (ACL) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 2 | 1R1808 | FILTER-LUBE |
| 1 | 3P1155 | SEAL-O-RING |
| 2 | 4J8998 | SEAL-O RING |
| 2 | 5D5958 | SEAL-O-RING |
| 4 | 8C3089 | SEAL-O-RING |
| 1 | 9H6832 | SEAL-O RING |
| 1 | 9L2662 | GASKET |
| 1 | 20R2866 | BLOCK GP-SHORT |
| 24 | 1061792 | STUD-TAPERLOCK |
| 2 | 1654854 | SEAL-O-RING |
| 6 | 2247506 | SEAL-ISOLATION |
| 12 | 2481394 | KIT-GASKET-SFI |
| 2 | 4324250 | KIT-GASKET (RS) |
| 1 | 5024982 | KIT-GASKET (SCH) |
| 1 | 5081992 | KIT-GASKET (ACL) |
| 1 | 5156821 | KIT-GASKET (FS) |
| 1 | 5157919 | KIT-GASKET (OCL) |
| 1 | 5173656 | KIT-GASKET (CL) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| This program applies only if the Affected Product has an engine that has been rebuilt using a Reman short or long block or had the engine replaced with a Reman complete engine and is listed in the affected Reman serial numbers below. This program applies only to lower liner seal leaks in blocks that have been previously repaired with lower liner bore inserts (Image 1) in cylinder/s that are leaking. Please submit Parts Technical Ticket with photos of lower liner bore showing the insert and any related seal damage. Reman Engine 10R8902: KCM01558-1560, 1577, 1579, 1587, 1590-1591, 1595, 1597, 1612, 1623, 1627, 1656, 1682-1683, 1685, 1701, 1716-1717, 1719-1720, 1723, 1726, 1728, 1746, 1757, 1761, 1765-1766, 1768-1769, 1771-1777, 1779, 1809, 1833, 1838, 1840-1841, 1848, 1850, 1867, 1872-1873, 1876-1877, 1881-1882, 1886, 1889, 1899, 1901-1902, 1904, 1907-1909, 1911-1912, 1914, 1916, 1925, 1932, 1944, 1959, 1965, 1967, 17971, 1974-1977, 1980-1983, 1985-1987, 1991, 1994-1995, 1997-1998, 2000-2001, 2011-2016, 2018-2020, 2022-2028 Reman Engine 20R2506: WHR00144-0145, 0147, 0149, 0151-0159, 0161-0168, 0170-0183, 0185-0189, 0191-0192, 0196-0198, 0200, 0204-0205, 0207, 0209-0212 Reman Engine 20R2507: KCL00241-0242, 0245, 0247, 0249, 0258, 0263, 0265-0267, 0269, 0271-0274, 0277-0280, 0284-0285, 0287, 0290, 0292-0300, 0304-0305, 0307, 0309, 0312-0318, 0322, 0324, 0327, 0329, 0331-0334, 0337, 0339-0341, 0343, 0346-0353, 0356-0360, 0362, 0365-0366, 0368 Reman Long Block 20R6342: DGL00801, 0924, 0950, 1022, 1048 Reman Short Block 20R0195: DGL00811, 0813, 0821, 0824, 0832, 0853, 0872, 0874, 0877, 0880, 0882-0883, 0889-0894, 0899, 0901, 0908, 0925, 0928, 0951, 0953, 0956-0958, 0960, 0970-0971, 0974-0979, 0982, 0988-0989, 1013, 1023, 1029, 1033-1036, 1039, 1041, 1045-1046, 1049-1050, 1060-1061, 1063, 1071, 1075, 1078, 1102, 1106, 1111, 1118, 1130-1132, 1135-1137, 1141, 1143, 1147-1149, 1151-1156, 1158, 1161, 1164, 1172, 1181, 1188-1189, 1192, 1197-1199, 1201, 1204, 1205, 1211-1212 Reman Short Block 20R2866: DGL00863, 0865, 0922, 0931, 0948-0949, 0987, 0990, 0994, 0996, 1015, 1030, 1038, 1052-1054, 1056-1059, 1144, 1160, 1162, 1175-1178, 1186-1187, 1216, 1221, 1261, 1266, 1268, 1279, 1289, 1290 Reman Short Block 20R6928: DGL00816, 0823, 0834-0835, 0858, 0900, 0936, 0947, 0961, 0972, 0986, 0993, 1005, 1007, 1031-1032, 1080, 1083, 1091, 1096, 1108, 1117, 1121, 1125-1126, 1128, 1139, 1170, 1174, 1180, 1182, 1184, 1190, 1193, 1202-1203, 1208-1209, 1213, 1222-1223, 1227 If coolant in the engine oil is detected and is found to be caused by the lower liner seal leaking refer to the appropriate Disassembly and Assembly manual for repair. |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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