Parts stock action only
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 520-0916 REAR WIPER MOTORS FROM DEALER PARTS STOCK
AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.
|Certain 520-0916 Rear Wiper Motors may fail prematurely due to a motor winding issue.|
|Inspect all 520-0916 Rear Wiper Motors in dealer parts stock.
If the rear wiper motor was built on or after October 25, 2019, they are acceptable to use. This date code is indicated in the following format: 191025 (YYMMDD). Mark the packaging as inspected per this program, and return the part back into dealer parts stock.
If the rear wiper motor was built prior to October 25, 2019, then remove the part from dealer parts stock. Take a picture of the motor, with the date code visible, and attach to the claim.
See Image 1 for an overview of the component and date code.
SERVICE CLAIM ALLOWANCES
|Submit one claim for all parts removed from dealer parts stock.|
|Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.|