PRODUCT SUPPORT PROGRAM FOR INSPECTING THE STEERING WHEEL ON CERTAIN 906K, 906M, 907M, AND 908M COMPACT WHEEL LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSPECTING THE STEERING WHEEL ON CERTAIN 906K, 906M, 907M, AND 908M COMPACT WHEEL LOADERS [UEBE1131]

OPERATOR STATION

CONTROL GP-STEERING

PRODUCT SUPPORT PROGRAM FOR INSPECTING THE STEERING WHEEL ON CERTAIN 906K, 906M, 907M, AND 908M COMPACT WHEEL LOADERS

UEBE1131-01

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17Aug2020

(Revised 31Aug2020)

U-499

D-480

O-468

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Before/After	PRODUCT SUPPORT PROGRAM FOR INSPECTING THE STEERING WHEEL ON CERTAIN 906K, 906M, 907M, AND 908M COMPACT WHEEL LOADERS
4310 4309		PS46824

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46824" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 17Aug2020 Service Letter. Changes have been made to the Service Claim Allowances.

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TERMINATION DATE

31Aug2021

PROBLEM

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The existing steering wheel can fail on certain 906K, 906M, 907M, and 908M Compact Wheel Loaders. If the existing steering wheel fails, it will become loose.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
906K	L6600264-00268
906M	H6604558-04564 K5601471, 1473, 1479-1481, 1483, 1489, 1491-1492
907M	H7702155-02163
908M	H8804633-04637, 4639-4641 K5801418-01435, 1438-1445, 1448-1450, 1452-1453, 1457-1479, 1481-1486, 1488-1489, 1491, 1493, 1495, 1504, 1532-1533

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*****Group 2*****
906M	K5601478, 1482, 1484-1485
908M	K5801437

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	2552743	WHEEL-STEERING (After Failure Only - IF NEEDED)
1	4568358	COLUMN AS-STRG (After Failure Only - IF NEEDED)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	2552743	WHEEL-STEERING (After Failure Only - IF NEEDED)
1	4568357	COLUMN AS-STRG (After Failure Only - IF NEEDED)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Remove the horn button and inspect the steering wheel mounting nut to check if it is seated correctly. A minimum of 2 to 3mm of shaft should extend beyond the nut.

In the event of failure, remove the steering wheel and inspect steering wheel and steering column splines for damage.

- If splines are not damaged, reinstall parts.

- If the splines are damaged, replace parts with new.

Note: Refer to UENR6753, Disassembly and Assembly, "Steering Wheel - Remove and Install" and "Steering Column - Remove and Install", for additional information.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-1000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 1
Note: 0.5 hours is allowed for inspection of the steering wheel. Note: Up to 1.0 hour is allowed for reinstalling the existing steering wheel. Note: Up to 4.0 hours is allowed for steering column and steering wheel replacement. Reasonable Travel Time and Mileage is allowed.

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-1000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 2
Note: 0.5 hours is allowed for inspection of the steering wheel. Note: Up to 1.0 hour is allowed for reinstalling the existing steering wheel. Note: Up to 4.0 hours is allowed for steering column and steering wheel replacement. Reasonable Travel Time and Mileage is allowed.