PRODUCT SUPPORT PROGRAM FOR INSPECTING THE TRANSMISSION CASE AND TORQUE CONVERTER SUMP ON CERTAIN D6R AND D8T TRACK-TYPE TRACTORS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR INSPECTING THE TRANSMISSION CASE AND TORQUE CONVERTER SUMP ON CERTAIN D6R AND D8T TRACK-TYPE TRACTORS [UEBE1040]
POWER TRAIN
DIFFERENTIAL & BEVEL GEAR GP
UEBE1040-01

16Jul2020
(Revised 18Aug2020)


Q300
Q301
Q302
Q304
Q305

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR INSPECTING THE TRANSMISSION CASE AND TORQUE CONVERTER SUMP ON CERTAIN D6R AND D8T TRACK-TYPE TRACTORS

3101 3030 3258 3256 3064 3105
PS91109
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS91109" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 16Jul2020 Service Letter. Changes have been made to the Service Claim Allowances (Group 2).


TERMINATION DATE

31Jul2021

PROBLEM

Vapor Corrosion Inhibitor(VCI) bags are placed inside the transmission and torque converter sumps to avoid corrosion. These bags may not have been removed during assembly on certain D6R and D8T Track-Type Tractors. If not removed, the VCI bag may result in catastrophic failure of drivetrain components.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
D8T  JJ501393-01401, 1408-1414, 1417-1420, 1422-1426
*******Group  2*******
D8T  JJ501342-01343, 1388, 1391
*******Group  3*******
D6R LGP  PPP00267-00269

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 OIL_BULK See OMM - Cat TDTO (19L - 5 Gallons)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 OIL_BULK See OMM - Cat TDTO (155L - 41 Gallons)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 OIL_BULK See OMM - Cat TDTO (146L - 38.5 Gallons)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

For machines listed in Group 1, apply only Rework Procedure B "Torque Converter Sump Inspection".

For machines listed in Group 2, apply both Rework Procedure A "Transmission Sump Inspection" and Rework Procedure B "Torque Converter Sump Inspection".

For machines listed in Group 3, apply only Rework Procedure A "Transmission Sump Inspection".

Refer to image 1 for some VCI (Vapor Corrosion Inhibitor) bag examples.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-1000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 5.0-hour job for Group 1
Note: Up to 19 Liters (5 Gallons) of TDTO oil is allowed.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-1000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 21.0-hour job for Group 2
Note: Up to 155 Liters (41 Gallons) of TDTO oil is allowed.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-1000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 11.0-hour job for Group 3
Note: Up to 146 Liters (38.5 Gallons) of TDTO oil is allowed.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Refer to the Disassembly and Assembly Manual if/as necessary.

REWORK PROCEDURE A - Transmission Sump Inspection

Inspect 6 Locations:

1. PTO suction Screen (drop bottom guard, remove hose, remove screen and inspect both sides).
Image1.1.1
 
2. PTO suction Tube (ensure there is nothing stuck midway in the tube).
Image1.2.1
 
3. Differential Steer Module (inspect all around the entire diff module, between it and the support arm, and top of arm).
Image1.3.1
 
4. Left Hand Brake Module (inspect all around the LH brake).
Image1.4.1
 
5. Right Hand Brake Module (inspect all around the RH brake).
Image1.5.1
 
6. Case and Frame Sump (inspect the bottom of the case housing).
Image1.6.1
 
These will require removal of the 2 rear bottom guards, and removal of the transmission to inspect these areas.

After this inspection is complete, the entire inside of the case should have been checked for any VCI (moisture) bags.

Check powertrain oil level and fill as required. Refer to Operation and Maintenance Manual, "Power Train System Oil And Screens - Change/Clean" for the correct draining and filling procedures.


REWORK PROCEDURE B - Torque Converter Sump Inspection

Inspect 3 Locations:

1. Torque Converter Suction Screen (drop bottom guard, drain oil, remove scavenge hose, remove screen and inspect both sides of the screen).
Image1.7.1
 
2. Suction Screen Channel (use scope and inspect the inside of the cast channel in the base of the torque converter sump).
Image1.8.1
 
3. Torque Converter Sump Floor (use a scope and inspect the floor of the TC sump, look at both sides of the cast channel, remove the engine flywheel housing elbow and inspect through the front access hole).
Image1.9.1
 
These will require removal of the 2 rear bottom guards, and draining the TC sump oil to inspect these areas.

After this inspection is complete, the inside floor of the TC sump will been checked for any VCI (moisture) bags.

Check powertrain oil level and fill as required. Refer to Operation and Maintenance Manual, "Power Train System Oil And Screens - Change/Clean" for the correct draining and filling procedures.
 
 

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